the problem with AI tuning is its only going to be as good as the scenario you're feeding it with. So if you ask the wrong questions you'll get the wrong answers
Have you checked the car for boost/vac leaks and also checked the plugs out whilst doing a compression/leakdown check? The 2013 will be 2.5 (unless its a JDM 2013 sti?) so most common issue i see is parts fitted + no tune = bad engine.
In terms of how the AI has reviewed your logs, who can comment here as the only one who's seen your logs is you and the AI? If you post up a log+LTV info and your current tune then someone can have a looky at it.